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Providing insight and guidance to Dealers and their Management Teams as they adjust and optimize their Lead Management processes in today's market!
Jim Mayfield
President/CEO
Mayfield Automotive Consulting
336-971-5462
jim@mayfieldautomotiveconsulting.com
"A customized approach helping dealers create a highly productive team that drives traffic and results."
Recruiting and screening high-quality Salespeople and Manager Candidates
Assisting with the onboarding, training, and skill development
Professional Operational Oversight for all of your lead management activities
Complete daily/weekly/monthly KPI Metrics tracking and reporting
Systems of Accountability for all in house lead activities
Call or Email to Schedule
Your Free Assessment
How do you manage your Sales Leads?
Lead BDR/Agent....
This configuration happens often when the department is small (1-3) agents and we are trying to avoid the expense of a hands on BDM. Sometimes we are just NOT able to find and/or retain a good BDM.
SOLUTION.... additional management support is provided hour by hour and day to day management piece that drives accountability, skill development, continuous improvement, and results for a fraction of the cost of adding another Manager!
Inexperienced BDM....
Often the best Agent gets promoted to a BDM position and they need help with taking on their new role and responsibilities.
SOLUTION....This approach provides a mentor and coach for the BDM onsite directing best practice processes and assisting them with their department's growth and development !
Sales Manager(s)
Again, this config could be by design or default. The reality is that it can be very difficult for a Sales Manager to dedicate enough of there day to managing activities, training, and supporting the BDC Staff with all he or she has on their plate.
SOLUTION....There is an experienced automotive professional administering remotely, the daily and weekly systems and processes of the BDC. Relevant information, feedback, and solutions are communicated to Management. This level of service requires a HIGH level of communication between this Manager and your Sales Management!
Experienced BDM
Even an experienced BDM can find themselves struggling to move the needle. This can happen for a number of reasons.
SOLUTION....LMO ensures accountability for BDC activities and results, weekly staff training, monthly evaluations, and again serves as a ONCALL Coach and Mentor.